Frequently Asked Questions About Domain Release Auctions

I. What is a Release Auction?

A Release Auction allows users to submit eligible domains to the platform by setting a reserve price, release date, and closing time. The domain is then synchronized to multiple global domain trading platforms for wider exposure and open bidding. This model greatly increases visibility, attracts more potential buyers, and is especially suitable for premium domains—significantly raising the likelihood of achieving higher sale prices.

II. What conditions must a domain meet to be eligible for a release auction?

Domains released for auction must meet the following conditions:

The domain must be managed by this site. Domains not managed by this site must first be added to the inventory or transferred to this site’s management.

The domain must have been registered for at least 60 days. 3. The domain’s expiration date must be more than 60 days away.

The domain must not be on hold or have serverProhibited status.

The domain must have been unsold for at least 60 days after failing to sell at an auction on this site.

The domain must not be listed for a buy it now or with domain broker service.

III. About Domain Release Auction Service Fees

For sellers, if a domain auction is successful: - Regular users will be charged a 15% service fee. - Reseller users will be charged a 10% service fee.
Example: For a domain like ***.com with a final auction price of $1,000.00 and a reseller commission of $200.00:
1. Regular users: 15% service fee, net amount received: ($1,000.00 - $200.00) * 85% = $680.00.
2. Reseller users: 10% service fee, net amount received: ($1,000.00 - $200.00) * 90% = $720.00.

IV. About unsold auction lots

1. Reserve Price: The reserve price must be set at no less than $1.00. If bidding exceeds the reserve price, the domain will be successfully auctioned. If bidding does not reach the reserve price, the auction will fail and the domain will remain unsold. Please set the reserve price carefully.

2. Unsold Lot Fee: If a domain is released and no one places a reservation, no unsold auction fee will be charged. However, if the domain enters bidding but does not meet the reserve price, an unsold auction fee will apply.

(1) Standard Users: Unsold auction fee is $1.00.

(2) Reseller Users: Unsold auction fee is $0.50.

3. Unsold Lots: Domains that fail to sell in an auction may only be put up for auction after a cooldown period of 60 days.

V. Regarding Domain Delivery

1. To list a domain in a drop auction, it must first be transferred to or imported into this platform, meaning the domain must be under our management.

2. Fast Delivery: Once the auction ends and the buyer has completed payment, the system will automatically deliver the domain to the buyer's account. After delivery, the buyer can proceed with ownership transfer and other domain management actions as usual.

VI. Regarding Domain Auction Breach

1. Seller Side: Since domains must be transferred or imported into our platform before being listed for drop auction, seller breach is not possible.

2. Buyer Side: If the buyer breaches the agreement (e.g., fails to pay), their security deposit will be forfeited. The platform will then pay the seller a penalty compensation equal to 10% of the final auction price.

VII. Regarding Domain Expiration After Auction

1. Due to the special nature of deleted domains, the expiration date of a domain won through a drop auction is based on the expiration date shown at the time of auction. The auction price does not include a one-year renewal fee.

2. If renewal is needed, the buyer may submit a renewal request. The renewal fee will be based on the price displayed on the renewal page at the time of submission.

If you have any further questions about domain drop auctions, please contact our online customer support.